Privacy Policy

Effective Date: 2/22/2026

Honolulu Wellness Group, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.honoluluwellnessgroup.com or interact with our services.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information

When you:

  • Complete online intake forms
  • Schedule appointments
  • Contact our office
  • Call or text our office
  • Submit website contact forms

We may collect:

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Insurance information
  • Claim details (PIP / Workers’ Compensation)
  • Attorney contact information (if applicable)
  1. Health Information

If you become a patient, we collect protected health information (PHI) necessary to provide care, including:

  • Medical history
  • Injury details
  • Treatment notes
  • Diagnostic information
  • Billing and claim documentation

Health information is handled in accordance with applicable privacy laws, including HIPAA where applicable.

  1. Website & Technical Data

When visiting www.honoluluwellnessgroup.com, we may collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on site
  • Referring website

This information is used to improve website performance and user experience.

  1. How We Use Your Information

We may use your information to:

  • Provide and coordinate healthcare services
  • Verify insurance or claim eligibility
  • Process billing and payment
  • Communicate appointment reminders
  • Respond to inquiries
  • Improve website functionality
  • Comply with legal and regulatory requirements

We do not sell your personal information.

  1. Online Intake & Third-Party Platforms

We use secure third-party platforms (such as IntakeQ) for online forms and patient intake.

Information submitted through those platforms is governed by their security practices in addition to ours. We encourage you to review their privacy policies if desired.

  1. Telehealth Privacy

For telehealth visits:

  • Services may use secure audio/video platforms.
  • Reasonable safeguards are used to protect privacy.
  • No system can guarantee 100% security.
  • You are responsible for participating from a private location.

Telehealth is not intended for emergencies.

  1. Disclosure of Information

We may share information only as necessary:

  • With insurance carriers (PIP / Workers’ Compensation)
  • With claim administrators
  • With attorneys (when authorized)
  • With other healthcare providers involved in your care
  • As required by law

We do not share personal information for marketing resale purposes.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission can be guaranteed completely secure.

If you have concerns regarding data security, please contact our office.

  1. Cookies & Tracking

Our website may use cookies or analytics tools to:

  • Monitor traffic
  • Improve performance
  • Enhance user experience

You may disable cookies through your browser settings.

  1. Text Messaging & Communications

If you opt into text messaging:

  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • Text messaging should not be used for urgent medical concerns.
  1. Your Rights

Depending on applicable law, you may have rights to:

  • Request access to your records
  • Request correction of inaccurate information
  • Request restrictions on certain disclosures
  • File a complaint regarding privacy practices

For medical records requests, please contact our office directly.

  1. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental involvement.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

  1. Contact Information

Honolulu Wellness Group, Inc.
1314 S King St Suite 1656
Honolulu, HI 96814

Phone: 808-591-9339
Website: www.honoluluwellnessgroup.com

If you have questions about this Privacy Policy, please contact our office.

 

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